Customer Relationship Management (CRM) systems are essential tools for businesses looking to improve their customer interactions and streamline their sales processes. A CRM like Pipedrive acts as the central hub for all customer data, enabling businesses to track interactions, manage leads, and close deals more effectively.
In fact, businesses that use CRM software can improve their sales productivity by up to 34%.
This improvement is largely due to the automation and organization features that CRMs offer, allowing sales teams to focus more on engaging with customers and less on administrative tasks.
When you integrate Pipedrive with other powerful tools, this can further amplify these benefits, ensuring that every customer interaction is optimized for success. Let’s discuss some of the best Pipedrive integrations that your business should consider in 2025.
What is Pipedrive Integration?
Pipedrive integration refers to the process of connecting the Pipedrive CRM platform with popular apps to enhance its functionality and streamline different business processes.
This integration allows businesses to automate their sales pipeline, efficiently manage Pipedrive deals, and leverage existing data in new and powerful ways.
For example, when a new lead enters through an external form, it can automatically populate as a Pipedrive deal without any manual input.
Additionally, when you can connect Pipedrive with other apps, this ensures data consistency and improve team productivity by centralizing customer information and reducing the need for duplicate tasks.
Best Pipedrive Integrations for Businesses in 2025
Here we have listed down some of the best Pipedrive integrations to try out today:
Involve.me and Its Integration with Pipedrive
involve.me is an online lead funnel builder designed to engage customers and collect data through personalized interactions. It offers features such as quizzes, surveys, forms, and calculators that businesses can use to enhance customer experience and gather valuable insights.
This platform is particularly beneficial for marketing, sales, and customer service teams looking to deepen customer engagement and improve response rates through interactive content.
This integration between involve.me and Pipedrive provides a powerful solution for businesses looking to automate and optimize their sales process. Companies can create a more efficient and effective sales funnel by combining involve.me’s ability to engage and qualify leads with Pipedrive’s sales management tools.
Key Benefits
Automatically sync submissions from involve.me directly into your Pipedrive account, ensuring that every lead is captured without manual entry.
Use the detailed response data from involve.me to segment leads within Pipedrive, allowing for more targeted follow-up actions and personalized sales strategies.
By integrating detailed customer interaction data from involve.me into Pipedrive, sales teams can better understand customer needs and tailor their pitches, increasing the likelihood of converting prospects into customers.
The integration creates entries and updates in Pipedrive based on user interactions and submissions in involve.me, significantly reducing the administrative burden on sales teams and allowing them to focus more on selling.
Track the effectiveness of interactive content and follow up with leads at the right time, enhancing the overall efficiency of the sales pipeline.
Zendesk Integration with Pipedrive
Zendesk is a customer service platform designed to improve customer satisfaction through better communication. It offers support ticketing, customer support features, and a help desk solution that allows businesses to manage customer queries and issues efficiently.
When integrated with a CRM system like Pipedrive, Zendesk enables a more cohesive environment for customer interaction management.
Key Benefits
Provides a complete view of customer interactions across sales and support, helping teams offer more personalized service.
Allows sales and support teams to collaborate more effectively by sharing notes, tickets, and customer issues within Pipedrive.
Syncs tickets and conversations in real-time, ensuring that all team members are informed of the latest customer interactions.
Accelerates response times to support tickets by enabling sales teams to see customer issues directly in the CRM.
HubSpot Integration with Pipedrive
HubSpot is a comprehensive platform that offers marketing, sales, and service software designed to grow with your business. Known for its marketing automation features, HubSpot helps businesses attract visitors, convert leads, and close customers by providing tools like email marketing, social media campaigns, and content management.
Key Benefits
Ensures that both marketing and sales teams have access to the same customer data, improving alignment and effectiveness.
Shares lead scoring data between platforms, allowing sales teams to prioritize leads based on engagement tracked by HubSpot.
Automates nurture campaigns based on sales pipeline status in Pipedrive, ensuring timely and relevant engagement.
Provides detailed reports on how marketing activities influence sales outcomes, helping to optimize campaigns.
Intercom Integration with Pipedrive
Intercom is a customer communication platform that helps businesses interact with their customers through live chat, messaging services, and automated communication flows.
It is designed to make customer support more personal and efficient by providing tools that manage and enhance customer interactions directly from the website or app.
Key Benefits
Enables sales teams to initiate conversations based on customer actions and data stored in Pipedrive.
Captures and logs all communications with customers into Pipedrive, ensuring data is up-to-date and comprehensive.
Uses interaction data from Intercom to automatically create insights for sales teams and qualify leads more effectively.
Zapier Integration with Pipedrive
Zapier acts as a middleware connector that links over 2,000 web applications, enabling automated workflows between them without the need for custom coding.
It simplifies the process of automating tasks between Pipedrive and other software tools, making it possible for businesses to create a highly customized and efficient ecosystem.
Key Benefits
Allows users to create custom workflows that automatically transfer data between Pipedrive and other apps.
Reduces manual entry and increases efficiency by automating repetitive tasks between Pipedrive and other software.
Integrates with over 2,000 apps, providing endless possibilities for data synchronization and task automation.
Ensures that all integrated apps are updated in real-time, keeping all team members on the same page.
Drip Integration with Pipedrive
Drip is an e-commerce CRM designed to automate marketing processes and personalize customer interactions. It helps businesses manage their customer journey from initial contact to post-purchase follow-ups.
Integrating Drip with Pipedrive allows businesses to streamline communication between marketing and sales, ensuring that both teams are aligned and can act on insights drawn from customer data.
Key Benefits
Automated Email Campaigns: Automatically trigger personalized email sequences based on customer actions tracked in Pipedrive, ensuring timely and relevant communication. This feature is especially useful for following up on new deals and engaging customers throughout the sales cycle.
Enhanced Lead Nurturing: Utilize detailed behavior data from Drip to nurture leads in Pipedrive, improving conversion rates through targeted, data-driven marketing strategies. Sales teams can easily filter through leads based on engagement metrics from Drip, focusing their efforts on the most promising prospects.
Segmentation and Personalization: Segment customers based on their interactions and data stored in Pipedrive, allowing for more personalized and effective marketing efforts.
Sales and Marketing Alignment: Ensure that marketing campaigns are informed by sales data, helping to create a unified approach to customer engagement that drives sales.
Data-Driven Insights: Gain deeper insights into the effectiveness of marketing strategies and their impact on sales through integrated analytics, helping to refine tactics and improve ROI.
Final Words
In conclusion, integrating powerful tools with Pipedrive can significantly enhance your business operations, streamline your sales pipeline, and provide a unified approach to customer engagement and management.
Among the different integrations available, involve.me stands out as one of the most useful due to its ability to create engaging and interactive content that directly contributes to improved lead generation and customer insights.
Businesses can not only capture and qualify leads more effectively but also ensure that these leads are nurtured through personalized interactions that drive conversions.
If you're looking to elevate your business's customer interaction and lead management, consider integrating involve.me with your Pipedrive CRM.
Try involve.me now to explore how this integration can transform your sales process and help you achieve your business goals more effectively.